Making an appointment

We are available  from 8am – 5pm, Monday to Friday, and 8am to 3pm on Saturdays, to answer any questions  which you may have or to take appointments.

Phone (02) 9690 0000

When calling to make an appointment or to enquire about our services, it is always advisable to try to call from a quiet location where you can ask questions and listen to the instructions for your appointment without being disturbed. You will need to have a pen and paper ready to note down any instructions that we give you and you will need to provide us with a phone number that we can reach you on.

A referral from your doctor is not necessary to make an appointment but if you do have a letter or any test results, please bring them with you.

If you think you are possibly around 14 weeks pregnant, prior to booking an appointment, we may require that you fax us a copy of an ultrasound report from an accredited ultrasound clinic. The report should ideally be less than two weeks old and is required to accurately date the pregnancy. This is most important if you are travelling from the country. A referral for an ultrasound scan can be arranged through your local doctor. Although we do perform an ultrasound scan at the clinic prior to your procedure, a report received in advance allows us to assess any potential risk factors and to provide you with accurate instructions regarding the duration of treatment and the fee involved.

Preparing for your operation

• You must have nothing to eat or drink for 6 hours prior to your appointment time. This includes chewing gum and lollies.
• If thirsty, you may drink 1 or 2 glasses of water until 2 hours prior to your appointment time, but only water. Not tea or coffee or soft-drink.

If you are taking any medication, are suffering from a bad cold or flu, or have diabetes, high blood pressure, epilepsy, or any other medical condition, please inform the staff when making your booking, as you may require a specially scheduled appointment and the doctor may need to give you specific instructions

What to bring with you

• If you have a letter from your GP, bring this with you although a formal referral from a GP is not required.
• Optional: Please consider downloading and completing the admission & medical history form, counselling questionaire and consent form.
• Your blood group card if you have one. If not, your blood type will be tested during your visit.
• Your Medicare card, or Medicare number, (including the expiry date and your reference number on the card which is found to the left of your name).
• Some sanitary pads (not tampons) and an extra pair of underpants.
• A pair of warm socks
• You must not drive yourself home from the clinic.
• Payment for any fees must be made prior to the commencement of the procedure.  EFTPOS and credit card facilities are available but unfortunately we can not accept cheques, Amex and Diners Club cards.
• If you have a Medicare number and Medicare have your bank details recorded, we can process your Medicare rebate during your visit.
• If you suffer from asthma, please bring your ventalin inhaler with you.

On arrival at the clinic

The receptionist will provide you with several forms to complete. These include forms for admission, your medical history, a counselling questionaire and a consent form. To save time, you may wish to download and complete these forms before your arrival at the clinic. You will then have a consultation with the doctor who will be performing the procedure. This will include a discussion of your personal situation, an explanation of the procedure, a review of your medical history and your contraception. After the consultation, if you are certain about your decision and understand that the procedure carries some risks, however remote, you will be required to sign the consent form as is required prior to all medical and surgical procedures.

A medical certificate can be provided if required. Please advise the doctor during the consultation if you require a certificate.

Before your operation

One of our registered nurses will show you where to safely place your personal items and some simple medical observations will be recorded. (pulse rate, blood pressure etc.)

The doctor who will be administering the anaesthetic will also review your medical history with you.

At the clinic, we perform an ultrasound scan before your procedure. This allows us to confirm the exact stage of your pregnancy and to determine the location of the pregnancy sac. The doctor also uses the ultrasound after your operation as a final check to ensure that no tissue remains which could later cause complications.

After your operation, you will usually spend around 40 to 60 minutes in the recovery area where our nurses will monitor your recovery and ensure that you are feeling well. You will be given some light snacks.

A few patients may experience some mild bleeding and cramping after the procedure, similar to a mild period. We will provide pain relief if required.

Before you leave the clinic, you will receive;

• A prescription for antibiotics.
• If you are going to start the contraceptive pill, or you are changing from the one that you were previously on, we can give you a prescription for your next month’s supply.
• An instruction sheet with post-operative guidelines. Please read this information carefully and keep it for at least two weeks after your procedure, as it is important. Download a copy of the Post Operative Instructions

Your visit to the clinic will last approximately three hours.

You must not drive until the day after the operation.

Most patients return to work the day after the procedure.

If you have someone who will be driving you home from the clinic, write their details on your admission form when you arrive at the clinic and our nurses will call that person approximately 30 minutes prior to your being discharged.

Admission and consent forms

You are welcome to download and complete these forms before arriving at the clinic. This will usually save you considerable time at the clinic.

• Admission form and medical history – To be completed by all patients
• Counselling questionaire – For patients having a pregnancy termination.
• Consent for pregnancy termination. – Tick each box to indicate that you understand the relevant paragraph and write any questions on the form if you have questions to ask the doctor during your consultation. Please do not sign the form until you are with the doctor.

• Consent for insertion of IUD (Hormonal)
• Consent for insertion of IUD (Copper / non-hormonal)
• Consent for removal of IUD
• Consent for D&C after miscarriage